Frequently Asked Questions
Q: Can I bring my dog(s) to St. Jacobs and the Market District? Are dogs allowed inside businesses and buildings?
A: Dogs are welcome throughout the outdoor public areas in St. Jacobs, including sidewalks, parking lots, and the outdoor vendor portion of the St. Jacobs Farmers' Market. Animals are not allowed inside any building, including the Farmer's Market buildings, unless the express permission of building management is given.
Animals which act as working assistive aids for visitors with unique personal needs or disabilities are welcome inside and outside buildings at all times. The only exception to this rule is any area in which food is served or sold, such as a cafe or restaurant, in which case the only permissible assistive animal would be a guide dog. Business owners in St. Jacobs reserve the right to request a letter from a physician or nurse confirming that the visitor or customer requires the animal for reasons relating to the disability, if it is not readily apparent that the animal is used for such a purpose.
Q: Is there a way to rent a wheelchair during my visit?
A: There is no assistive device rental facility or charity in St. Jacobs, or at the Farmers' Market. Visitors will be required to bring along their own assistive device for use during their visit, but may choose to contact the Canadian Red Cross and inquire about wheelchair rentals.
Q: Will I have to pay for parking? Do I need a parking pass?
A: Parking is free for all visitors and tour buses at all times, throughout St. Jacobs and the Market District. This includes both parking lots and clearly marked street-side parking spaces. There are no paid meters, and a pass is not required. A few businesses have reserved a small number of parking spaces for their employees or tenants, which are clearly marked with upright signage. These spaces are not available for visitor use.
Q: Why isn't the Farmers' Market open every day/some holidays?
A: The Market is only open a few days a week to allow producers, farmers and butchers time to prepare for each Market Day. Our producers work every day in order to bring fresh and local product to the Market!
Q: Where can I buy gift certificates?
A: Stone Crock gift vouchers are available for purchase at the Stone Crock Restaurant. These are valid at the Stone Crock Restaurant, Stone Crock Meats & Cheese, Stone Crock Bakery, and Jacob's Grill.
Outlet Mall Gift Dollars can be purchased on location at the Red Coral Casuals store in the Outlet Mall. These are valid for purchases made at any of the Outlet retailers.
Market Road Antiques gift certificates are available for purchase at Market Road Antiques, and are valid for purchases of any product sold by the 100+ vendors on-site.
Other retailers in St. Jacobs and the Market District may offer their own gift certificates or vouchers independently. Please use our directory to find the vendor you're looking for, and contact them directly for more information.
Q: Can I walk from the Market District to the Village, or vice versa?
A: Yes, but the distance is approximately 3 km between the Market and the Village. On a hot day or during inclement weather, this 40 minute roadside walk can be far too much for most visitors. Grand River Transit offers bus service between these two locations Monday through Saturday (Route 21) for your convenience. Additionally, Waterloo Central Railway offers rail trips on Market days that stop at these locations - more information here.
Q: I have heard of the Mennonite population in the area, where can I learn more about these people and their culture?
A: The Mennonite people are a respected community who reside not only in St. Jacobs and the surrounding countryside, but also in a large number of countries across the globe.
Visitors are encouraged to experience their culture and learn about their heritage at The Mennonite Story museum, which showcases Mennonite history, lifestyle, and beliefs. Self-guided driving maps with accompanying written narration are provided at this museum for those visitors who would like to view local Mennonite farms from the road.
The Horse Drawn Tours offered at the St. Jacobs Farmers' Market give visitors a chance to ask a trained guide about their questions and thoughts, learn about the people, and visit a Mennonite farm and homestead.
Q: My question isn't answered here, who can I speak with?
A: Please contact the St. Jacobs Tourism Office for more information.